GUARDIAN ANGEL 2.0: A TELEMEDICINE SERVICE FOR CHILDREN WITH HOME MECHANICAL VENTILATION

The use of telemedicine has been rapidly increasing in the last few years. Telemonitoring and televisit services proved effective at homecare. The telemedicine project “Guardian Angel” was started in 2014 and then updated in 2019 in the pediatric hospital Santobono-Pausilipon in Naples carries out telemonitoring and televisit activities on home-ventilated pediatric patients. It was improved using an innovative quality measurement approach [1]. Here are presented the quality by design approach to implement new technologies, an innovative workflow, and the introduction of measurement indices for structure – process – clinical outcome useful to measure the global quality of the telemedicine service.